Blue River Group    Business Technology Consulting

Customer Solutions and References


University of Minnesota Physicians Group

“I would give Blue River Group the highest rating among outside vendors I have worked with as a business person over the last 20 years because of their consistently demonstrated success in accomplishing the mission and delivering order-of-magnitude excellence in results. I would strongly recommend their services without reservation.” – Mark Tanning, Human Resources Director

Solution Detail: Human Resources Intranet, Performance Review and Survey Tools.   Developed Human Resources Intranet, giving employee and manager level access to company publications, forms, policies and procedures.  Created Performance Review tools to provide frameworks for employee evaluations and enterprise-wide views of human capital including impacts of pay policies.  Developed employee, customer and supplier survey tools to gauge attitudes and measure interest in varied topics.


Continental Merchandisers, Inc.

“Now fully operational, nearly all the information required to run our business is available at our fingertips in a fraction of the time previously required. We could not imagine operating our business without it.” – Cynthia Christianson, Office Administrator

Solution Detail: Document and Process Management System.  Managing high-volume PO’s, shipping and invoice documents arriving via EDI, fax, and email for this Manufacturer’s Rep firm. Developed interfaces among external and internal systems to transform various documents into structured data in a central database for better control and more useful analysis. Automated processes identify discrepancies, highlights sales trends, produces forecasts, calculates commissions and provides timely reporting directly to management, accounts and manufacturers.


University of Minnesota, Parking and Transportation Services

“The results have been significant reductions in time spent preparing schedules and increased reporting capabilities. …an automated process that takes minutes instead of hours.” – Scott Anderson, Director of Public Parking

Solution Detail: Parking Attendant Scheduling System.  Created new application to auto-schedule and manage shifts for 150 employees. Supports employee schedule swapping, provides management reports (including performance metrics) and supplies payroll detail.


H.B. Fuller

“We have always been confident that Blue River Group approaches problems from every angle and comes up with the solution that best fits our needs. …above all, a pleasure to work with.” – Jane Anderson, Manager, Employee Relations

Solution Detail: Employee Assessment, Customer Survey and Training Tools.  Developed and licensed SurveyWare™, a multi-lingual web-based tools to measure employee attitudes, perform assessments (including peer and 360 degree evaluations), and conduct customer and vendor surveys. SurveyWare™ also used for training and testing purposes.


Caterpillar

“The system has afforded excellent efficiency improvements while maintaining our high level of quality.” – Geoffrey Ralston, Supervisor, St. Paul Distribution

Solution Detail: Job Performance System.  Designed and developed a custom bar-code job tracking application, providing job cost data, streamlining workflow and management reporting.


Guidant

 “… the project came in on schedule, within budget, and is one of our most stable systems.” – Nancy Anderson, Manager, Financial Services

Solution Detail: HRIS Development and Deployment.  Implemented commercial HR/Payroll application and developed custom integrated modules, including employee succession planning, job applicant tracking, and management reporting. Designed and developed system interfaces (Accounting, Finance, Marketing applications), and created more useful and versatile management reports.